We are open as usual and deliveries are going out as normal.

Free UK Delivery on orders over £9.95 Retailing Quality Soft Toys Since 1993 The UK's Largest Selection of Hansa Products


free uk delivery


Orders will be dispatched within 1-2 working days by either Royal Mail 48hr (second class), Royal Mail Tracked 24hr (1st class) or within 1 working day by Special Delivery (or FedEx next working day) if express delivery is chosen at checkout to mainland UK.

Overseas parcels will be sent by International Tracked air mail but parcels can not exceed 600mm on a single side and Length + width + height: less than 900mm. For overseas orders for large items please contact us.


  • UK Royal Mail 48hr FREE on orders over £9.95, for orders under this amount it is £2.85
  • UK Royal Mail Tracked 24hr plus £2.00
  • Special Delivery/Courier next working day £8.50
  • Europe £8.45
  • Rest Of World £9.95


Any items returned must be in original condition with all tags attached within 30days.
We will notify you upon receipt and the appropriate refund will be authorised as per the Distance Seller Regulations.

Please contact us prior to returning the item to the following address and include a copy of the order.

High Toynton