Cut off ttime for same day dispatch is 9am

Royal Mail have advised us there will be no collection on any strike days

Free UK Delivery on orders over £20 Retailing Quality Soft Toys Since 1993 The UK's Largest Selection of Hansa Products


free uk delivery


Orders will be dispatched within 1-2 working days by either Royal Mail Tracked 48hr (2nd class), Royal Mail Tracked 24hr (1st class) or within 1 working day by Special Delivery (or FedEx next working day Mon - Fri) if express delivery is chosen at checkout to mainland UK. Express delivery is not available for a Saturday delivery.

Overseas parcels will be sent by International Tracked air mail but parcels can not exceed 600mm on a single side and Length + width + height: less than 900mm. For overseas orders for large items please contact us.


  • UK Royal Mail Tracked 48hr FREE on orders over £20.00, for orders under this amount it is £2.85
  • UK Royal Mail Tracked 24hr plus £2.00
  • Special Delivery/Courier next working day £8.45
  • Europe £8.45 (customs charges may apply upon arrival in your country)
  • Rest Of World £9.95 (customs charges may apply upon arrival in your country)


Any items returned must be in original condition with all tags attached within 30days.
We will notify you upon receipt and the appropriate refund will be authorised as per the Distance Seller Regulations.

Please contact us prior to returning the item to the following address and include a copy of the order.

High Toynton